Try to claim miles for a flight and you might find yourself talking in the ether to an anonymous gent in Cincinnati saying, sorry (after the best part of an hour) but Air France doesn't allow a customer to use those miles for flights 'over water.' This is Air France that flies from the US over, presumably, several waters and nowhere else in this land. So what if Delta, KLM, Air France are merged, accumulated miles supposedly shared; there is no mercy for the disenfranchised. A nice young man tried his best, and admitted he was at odds with his employer in more ways than one. Because he never has flown and never intends to. He is scared of flying.